Frequently Asked Questions
Hi! I'm Debbie Mansour, the designer behind Studio Strawberry. Since 2010, I’ve been creating easy-to-use templates with a premium look and feel to help photographers and individuals celebrate special moments. Whether you need Holiday cards, Christian printables, or custom photo collages, my goal is to make your events unforgettable with stylish, high-quality templates.
Frequently Asked Questions
What kind of products do you sell?
I specialize in printable and digital templates for photographers and consumers. My shop includes:
✅ Marketing materials for photographers (promo templates, pricing guides, social media graphics).
✅ Holiday & event cards (Christmas, New Year, graduation, baby announcements, weddings).
✅ Christian printables (faith-based designs, scripture wall art).
✅ Year-in-review cards (perfect for showcasing highlights of the year).
✅ Photo collages (for family moments, special occasions, or even memorial tributes).
All templates are designed to be easy to use while maintaining a high-end, professional feel.
Editing & Customization
Do I need special software to edit the templates?
No! My templates are designed to be edited with free and accessible tools.
- Photoshop files can be edited in PhotoPea (a free online editor).
- Canva templates can be customized in Canva’s free version—no need to pay for a Pro account!
Whether you’re a photographer or a first-time user, I make sure everything is simple to edit while still looking professionally designed.
Can I customize fonts, colors, and images?
Absolutely! Most templates allow you to:
✅ Change fonts and colors.
✅ Add, move, or resize images.
✅ Modify text to fit your needs.
If a template has any limitations, I always mention it in the product description.
Do you offer custom designs?
Right now, I focus on ready-made templates, but I always love hearing what customers need! If you have suggestions, feel free to reach out—I’m always looking for new design ideas to add to the shop.
Purchasing & Downloading
How do I receive my files?
As soon as you complete your purchase, you’ll get instant access to download your templates. An email with the download link will also be sent to you. No waiting, no shipping fees—just instant creativity at your fingertips!
Can I print my templates?
Yes! All designs are high-resolution (300 DPI) and ready to print at home or with a professional printer. If you’re printing at a shop, I recommend checking their file format requirements before placing your order.
Policies & Support
Do you offer refunds?
Due to the nature of digital products, all sales are final. However, if you have any issues accessing or editing your template, I’m happy to help—just reach out!
I need help with my order. How can I contact you?
I’m here to help! You can email me anytime by using this contact form. I do my best to respond within 24 hours (Monday–Saturday).
Can I use these templates for my business?
Yes! If you’re a photographer or small business owner, you can use my templates to market your services. However, they cannot be resold or redistributed as templates.
Why Choose Studio Strawberry?
✨ Over a decade of experience in premium, easy-to-use template design.
✨ No special software required—edit in Canva or PhotoPea for free!
✨ Designed with love—helping you create something beautiful for every occasion.
✨ Instant download, instant access—no shipping delays!
I believe that every special event deserves beautiful design, and I’m honored to be a part of your moments. Happy creating! 😊